Recent Why SERVPRO Posts

Got Mold? Here's Why You Need Remediation Fast

8/28/2019 (Permalink)

Have you had a leaky pipe or faucet? Have you noticed odd spots appearing on the walls and ceilings of your home? Has your property suffered any recent water damage?

If you've answered "yes" to any of these questions, then you may have a bigger problem on your hands than what may initially meet the eye. If water has entered your home or gone somewhere in your home other than a drain or a drinking glass, then you may have a mold problem on your hands. 

While mold can serve a viable purpose outside of the home, inside of the home it can do the opposite. Not only can it damage porous building materials and spread if it is left untreated, but it can also pose an indoor health hazard as well. It's why any mold issue should be resolved as soon as it's discovered, and also why any mold-causing incident — such as a home water damage situation — should be handled by restoration professionals to prevent subsequent mold growth. At SERVPRO of San Mateo, we're restoration professionals that you can count on to remediate mold and fix the underlying issue so that it stays away for good.

Remediation to Industry Standards

At SERVPRO of San Mateo, all of our restoration professionals are trained to the industry standards. As an IICRC (Institute of Inspection, Cleaning and Restoration Certification) certified firm, we handle any type of property damage according to IICRC standards. On mold remediation, we follow the IICRC's S520 Standard for Professional Mold Remediation. Abiding by this standard, we follow the proper protocol for every mold remediation job we're called out to. We use the proper tools, always make sure to wear the proper PPE and we'll set up containment barriers when necessary so that mold doesn't cross-contaminate other areas of the home while we're removing it. On every mold remediation job, it's our goal to remove affected materials, kill or remove existing mold on non-porous materials and make sure that any underlying issues that led to mold growth are also resolved.

How to Recognize Mold Growth

Often times, identifying mold growth is fairly easy. For instance, if your property has experienced recent water damage, subsequent mold growth may occur. If you see dark spots appearing on your drywall or ceiling, it's often mold growing from a leaking roof or leaking pipe. Other times, mold growth may be more difficult to identify. So how can you be sure that there's a mold problem before you call in the professionals for help? Here's a look at a few signs of mold growth that are easy to detect:

  • Chipped paint, wallpaper: Moisture issues can lead to chipped paint on drywall or peeling wallpaper.
  • Smell: Do any rooms in your home have a musty or musky smell? That's a sign of mold growth.
  • High humidity: Mold loves to grow in areas of high humidity. 
  • Health issues: As we noted in the opening and will cover in the section below, mold exposure is related to a slew of potential health issues.

Health Hazards Associated with Mold Exposure

Are members of your household experiencing runny noses, wheezing, headaches, watering eyes, sore throats and/or respiratory issues? Is there no obvious reason for why they're experiencing these issues? If so, there's a good chance that they could be experiencing these health issues from mold exposure. Aside from the obvious property damage that mold can cause, the health issues that it can lead to is perhaps the biggest reason why you don't want to ignore any signs of mold growth in your home. Putting off remediation or attempting to do it yourself is only likely to make matters worse in the long run.

 For more information on our professional mold remediation services, contact SERVPRO of San Mateo. As a full-service restoration company, we pride ourselves on qualified, certified and courteous restoration professionals that can help restore your home to preloss condition. We're always working according to the industry standards, and all of our technicians receive regular continuing education so we can continue to provide a high level of service for our customers. Contact us today for more information on our disaster restoration services. 

SERVPRO of San Mateo

6/28/2019 (Permalink)

As a trusted leader in the restoration industry and locally operated allows us to give you an immediate response whether it be day or night. You can depend on SERVPRO of San Mateo to get the job done. Whether you need emergency flood restoration or just need your upholstery cleaned or when your business operations are interrupted by fire or water damage, you need professional help to get your property back to business. 

Residential Services

Here at SERVPRO of San Mateo, we understand the stress and the pain these damages bring especially to ones home. As a locally trusted leader in the cleanup & restoration industry, no damage is too large or too small for SERVPRO of San Mateo. You can rely on us to get the job done while we protect your most valuable asset's and help to make your house feel like home again. Damages from water, smoke, to fire, we have the latest technologies to restore your content back to its original state. You can rest assured our professionals have the training, experience, and equipment to restore your property "Like it never even happened." 

Commercial Services

SERVPRO of San Mateo is ready to respond immediately and work quickly to clean or restore your business. We understand that your property’s appearance is important and that every hour spent restoring is an hour of lost productivity. When you need a restoration or cleaning professional, SERVPRO of San Mateo has the training and expertise to help make it “Like it never even happened.” When it comes to commercial and residential restoration services, SERVPRO is a leader in the industry. Available 24 hours a day and seven days a week, SERVPRO of San Mateo responds quickly to your San Mateo business’s fire, water, and mold damage emergencies.

Insurance Claim Support

SERVPRO of San Mateo is locally owned and operated—so we’re a part of this community too. We also work with all types of insurance companies and provide direct billing to your insurance agency. We provide real-time documentation to your carrier and use standardized pricing for an easier process. Whether you're a homeowner, business owner or manager, we can assist in dealing with your insurance company or work with you directly to get things back to normal.

Fast 24-Hour Service

Flooding, fire, board ups, and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of San Mateo provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. SERVPRO is a leader in the restoration industry and its professionals are faster to any size disaster which is why you can expect an immediate response day or night. No damage is ever too large or too small for SERVPRO of San Mateo. We help with water damage, fire damage, mold damage and storm damage in both residential and commercial settings.

Have Questions? Call Us Today – (650) 931-6060 or you can email us at

SERVPRO of San Mateo Mold Removal

5/16/2019 (Permalink)

In as little as 48 hours, mold can quickly become a problem in your home or business. Have a Mold Problem? Call Us To-(650) 931-6060

We get a number of calls each week from San Mateo homeowners concerned that they may have mold. The truth is, 9 times out of 10 if you suspect you have mold damage, you do. By that time you probably have noticed a musty smell or even potentially have seen mold growth on your walls or personal items.

The next usual question is - well is this going to be covered by my homeowner's insurance? And that's a tricky question to answer because there's no firm answer either way! Sometimes mold removal and remediation are covered by your homeowner's policy if it was caused by a "covered peril", like sudden water damage, otherwise more than likely the answer is going to be no. If you suspect you have a mold problem though, don't hesitate to give our team a call. This is our specialty after all, and we offer on-site assessments to help you determine a path forward.  Simply call the SERVPRO of San Mateo office at 650-931-6060, and one of our team members would be happy to schedule a mold walk-through assessment. Then, we can provide you with an estimate and talk to you about your options.

The Mold Remediation Process

Every mold damage scenario is different and requires a unique solution, but the general mold remediation process stays the same. The steps listed below illustrate our “typical” process:

  1. Emergency Contact - (650) 931-6060
  2. Inspection and Mold Damage Assessment
  3. Mold Containment
  4. Air Filtration
  5. Removing Mold and Mold-Infested Materials
  6. Cleaning Contents and Belongings
  7. Restoration

If You See Signs of Mold, 
Call Us Today – (650) 931-6060

Why SERVPRO of San Mateo

5/13/2019 (Permalink)

Next time you have water damage, fire dame, mold damage, storm damage, commercial damage or need any cleaning services you can count on SERVPRO of San Mateo to get the job done. When working with SERVPRO of San Mateo you can rest assured knowing our main goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

Have Questions? Call Us Today – (650) 931-6060

24-Hour Emergency Service

 SERVPRO of San Mateo provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night. SERVPRO is a leader in the restoration industry and its professionals are faster to any size disaster.

Need Emergency Service? Call Us 24/7 – (650) 931-6060

Highly Trained Restoration Technicians

Our staff is all trained in IICRC, employee certification, initial franchise, and e-learning. You can rest assured our staff is equipped with the knowledge to restore your property "Like it never even happened." With our staff constantly documenting the whole procedure you and your insurance are constantly up to date with step by step results. 

Trusted Leader in the Restoration Industry

 We have been helping the community of San Mateo and neighboring cities since 2016. We are apart of a national network of over 1,700 Franchises, which enables us to respond quicker with more resources. 

A Few of Our Restoration Certifications

  • AMRT - Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying Technician
  • IICRC Certified Firm
  • RRRP - Lead-Based Paint Activities and Renovation
  • WRT - Water Damage Restoration Technician

Our Customers are our prioraty

5/10/2019 (Permalink)

Having a good relationship with our customers is extremely critical for us here at SERVPRO of San Mateo. A relationship requires good communication and hard work to make sure everyone is satisfied with the work. 

 We take our relationships personally and work directly and collaboratively with our customers to provide the ablest solution. We guide our customers through troublesome times, providing support and guidance from start to finish to help customers. We guarantee that you, the property owner and your insurance will always be properly informed with the restoration process. We make sure you are completely satisfied with the work from the moment you are in contact with our office to when our highly trained crew is getting the work done.

We understand the stress any type of damage brings to your home. You can rest assured our professionals have the right training, experience, and equipment to restore your property "Like it never even happened." and to protect your most valuable assets.

Have Questions? Call Us Today – (650) 931-6060

How SERVPRO of San Mateo handle Restoration & Cleaning

1/10/2019 (Permalink)

Cleaning Services

You know SERVPRO of San Mateo is a leader in Fire and Water Cleanup & Restoration, but our professional residential cleaning services can also make a dirty carpet "Like it never even happened."

SERVPRO of San Mateo begins deodorizing the residence or facility immediately using the following procedures:

  • Installation of a solid odor absorption gel into the return air of the HVAC (Heating, Ventilation & Air Conditioning) system
  • Applying a wet fog to open spaces, attics, and/or crawl spaces
  • Dry fogging the interior areas of a residence 
  • Temporary installation of an ozone generator to remove biological or difficult carbon odors
  • Use of chemicals and detergents with deodorant additives

Restoration & Cleaning in Various Situations

Air/Heat Conveyance Systems

Our HVAC technician first checks for soot or particulate migration by inspecting the unit and return air filter as well as the end of the duct line. If the system requires restoration and cleaning, our team removes the air registers as needed and detail-cleans them with a degreaser. While registers are down, we vacuum inside the duct lines as far as possible to remove any particulate matter. We reinstall registers and cover them with a filter media to prevent re-depositing of particulate on restored items. After it has been cleaned, we apply a unique sealer throughout the duct system using an atomizer to ensure it covers all interior surfaces.

Ceiling and Wall Restoration & Cleaning

Depending on the severity of the damage, we clean interior walls and ceilings and prepare them for painting or wallpapering by:

  • Carefully removing wall hangings
  • Cleaning all exposed surfaces with degreaser, polish or oil – whichever is appropriate for the structural material
  • Vacuuming and drying clean flocked or papered walls
  • Wet cleaning and degreasing vinyl paper walls
  • Vacuuming heavily textured ceilings

Carpet, Tile, and Hardwood Flooring Restoration & Cleaning

SERVPRO of San Mateo makes every effort to restore flooring materials to a preloss condition. Unless hardwood floors suffer discoloration to the protective coating, we clean them thoroughly instead of stripping and refinishing. Our process includes:

  • Vacuum, steam clean and deodorize carpeted areas
  • Degrease and deodorize all tile including sheet vinyl, floor tile, and ceramic
  • Clean hardwoods according to the type of wood and finish

Windows, Fixtures, & Appliances Restoration & Cleaning

SERVPRO of San Mateo excels at cleaning fine fabrics and intricate pieces using wet or dry cleaning methods as required. We carefully inspect and test fabrics to determine which of our System’s five cleaning methods is best suited to your fabrics. We use state-of-the-art equipment designed specifically for cleaning fine fabrics. Typically, we can clean all fixtures and appliances thoroughly without removing them. The process involves:

  • Cleaning interior sides of windows
  • Degreasing and deodorizing lights, ceiling fans, bathroom fixtures, and shades
  • Cleaning exterior of kitchen appliances

Furniture Restoration & Cleaning

Although cleaning may not restore all furniture to a “new” condition, particularly when pieces are older or worn beforehand, we work hard to repair and refurbish as much as possible. This includes:

  • Vacuum and clean upholstered items such as sofas, chairs, cushions, and drapery – depending on the type of fabric
  • Clean leather and vinyl furniture with a mild degreaser and leather treatment.
  • Hand clean, degrease and deodorize hard surface furnishings such as tables, nightstands, dressers and bookcases

If the furniture is permanently discolored because of the loss, we provide documentation to the insurance adjuster.  

Need Cleaning Services?
Call Us Today – (650) 931-6060

SERVPRO of San Mateo Services

1/4/2019 (Permalink)

As a local Restoration Company in San Mateo, CA, SERVPRO of San Mateo has provided superior water damage restoration services for the San Mateo area since 2016. Whether you are searching for a San Mateo restoration company to provide emergency services, water damagecleaning services, fire damage restoration, storm damage restoration, natural disaster cleanup, carpet restoration, mold damage, SERVPRO of San Mateo is a name the city of San Mateo residents trust for quality restoral of property when disaster strikes.

Damage remediation can be expensive and time-consuming. SERVPRO of San Mateo gets on site quickly to assess your damage, contain the problem area, and ensure that the area is safe.

Then, we get to work on removing all damage debris and unsalvageable property. We thoroughly clean and sanitize all affected surfaces. Then, we begin the restoration process using only the highest quality materials and equipment available.

SERVPRO of San Mateo Water Damage Restoration

Accidents and Mother Nature happen. No matter the cause of your water problem, SERVPRO of San Mateo will remove any standing water and dry out your home or business quickly before mildew and mold have a chance to grow. Regardless of broken pipe or flood, call SERVPRO of San Mateo at (650) 931-6060 for a quick resolution to water damage in San Mateo, California.

Have Water or Flood Damage?
Call Us Today – (650) 931-6060

SERVPRO of San Mateo Cleanup

Life happens. Kids spill drinks, pets have accidents and homes get dirty. SERVPRO of San Mateo has the expertise to provide a deeper clean than your basic house cleaning service. Our residential cleaning services will ease the burden of the constant maintenance cleaning of your home, but will also create a safe, clean and comfortable living environment for you and your family.

You know SERVPRO as a leader in Fire and Water Cleanup and Restoration, but our professional residential cleaning services can also make a dirty carpet "Like it never even happened."

Need Cleaning Services?
Call Us Today – (650) 931-6060

SERVPRO of San Mateo Fire Damage Restoration

Fire damage can compromise the structural integrity of your building and put you and your family or co-workers at risk. SERVPRO of San Mateo gets to you quickly because we service the San Mateo area.

Have Questions? Call Us Today – (650) 931-6060

SERVPRO of San Mateo Mold Remediation

Mold can produce allergens and irritants and has the potential to cause other health effects. Mold can spread quickly through your San Mateo home or business in as little as 48 hours. If you suspect that your home or business has a mold problem, we can inspect and assess your property. If mold is found, we have the training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, 
Call Us Today – (650) 931-6060

24-Hour Emergency Service

In many cleaning and restoration situations, immediate action is needed. With over 1,700 U.S. and Canadian Franchise locations, SERVPRO is strategically positioned to be faster to any size emergency. An immediate response helps to minimize the damage and the cleaning and restoration costs.

Water is particularly invasive, quickly spreading throughout your property and being absorbed into floors, walls, furniture, etc. SERVPRO of San Mateo arrives quickly and starts the water extraction process almost immediately.

Need Emergency Service? Call Us 24/7 – (650) 931-6060

Commercial Services

Is your home or business in San Mateo County damaged? Call SERVPRO of San Mateo for professional, quality work. We take pride in our reputation for serving San Mateo customers when you need us most.

SERVPRO of San Mateo Fast 24 Hour Service

12/28/2018 (Permalink)


When disaster strikes, the clock starts ticking. You can always count on SERVPRO of San Mateo for a rapid and proven response, and workable solutions to any situation, no matter how difficult.We are speclized in Water Damage, Fire Damage, Mold Damage, Storm Damage and Commercial Services.

We are there When You Need Us.

We offer emergency response solutions to safely secure your business and home, and to help prevent any further damage:

  • Safety Inspection and Evaluation
  • Site Containment
  • Board-Up
  • Water Extraction
  • Structural Drying and Dehumidification
  • Corrosion Control
  • Selective Demolition

24-Hour Emergency Hotline

SERVPRO of San Mateo operates 24 hours a day, 7 days a week—including all holidays. In many cleaning and restoration situations, immediate action is needed to provent any secondary damages. With over 1,700 U.S. and Canadian Franchise locations, SERVPRO is strategically positioned to be faster to any size emergency. An immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – (650) 931-6060

Water is particularly invasive, quickly spreading throughout your property and being absorbed into floors, walls, furniture, etc. SERVPRO of San Mateo arrives quickly and starts the water extraction process almost immediately.

Area-Wide Disasters (Catastrophes)

Disasters or catastrophes that strike a large area or region can make it difficult to respond in a rapid manner for any number of reasons. Often, SERVPRO of San Mateo is one of the first restoration companies allowed into the area. In these cases, we will respond as quickly as allowed or as soon as it is safe to do so.

Advanced Technology and techniques

12/17/2018 (Permalink)

Advanced Technology and Techniques

The past few decades has seen a rapid advancement in the technology and techniques used in the restoration industry. These advancements allow SERVPRO of San Mateo Professionals to restore a property back to preloss condition quickly, reliably, and more effectively.

The Institute of Inspection Cleaning and Restoration Certification (IICRC) sets practical standards for restoration and cleaning. The IICRC S500 Water Damage Guide is a specific set of practical standards that incorporate the field of psychometry, which involves the manipulation of temperature and relative humidity to remove moisture and dry a property quickly and effectively.

Moisture Detection and Measurement Equipment

Scientific drying principles rely upon specialized equipment to detect, measure, and monitor a property’s moisture levels. Recent advances, like infrared cameras, can help us detect water through a wall, ceiling, or floor.

  • An infrared camera may be used to identify water location for thorough water removal.
  • Sensitive moisture detectors, hygrometers, and other meters measure the extent of moisture saturation

Water Extraction Equipment

Powerful extraction equipment speeds the drying process by removing the bulk of the water from your home or business.

  • Submersible and gas-powered pumps for continuous pumping of high-level water. 
  • Truck-mounted and portable extraction units perform efficient water removal.

Drying Equipment

Industrial strength air movers and dehumidifiers are needed to remove the remaining moisture from ceiling, walls, and floors of your home or business. Proper drying helps to prevent swelling and warping of floors, walls, and furniture as well as any secondary damage from happening.

  • High-speed air movers causes moisture to evaporate at a faster pace
  • Industrial grade dehumidifiers pull the water vapor from the air.

Odor Removal and Deodorization

Water and fire damage often causes powerful odors. The machines we use remove airborne contaminants and control the air quality during the restoration and cleanup process.

  • Air scrubbers
  • Thermal foggers and deodorization agents

Sanitizing Agents, Germicides, and Anti-Microbial Treatments

The use of OSHA-approved cleaning agents may be needed to clean and remove odors and/or contaminants on your property.

  • Deodorization products control odors from excessive moisture.
  • Disinfection products stop the growth of bacteria, fungi, mildew, and other harmful microorganisms.