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Northern California Fires

10/11/2019 (Permalink)

 This past week PG&E announced its public safety shutoff to help prevent wildfires. At this time it is highly recommended we are all prepared by having enough to last the whole shutoff. Making sure safety measures have been discussed and emergency bags are prepared. With the power being shut off does not grantee fires will no longer happen. Therefore we must always be prepared. When you have fire damage to your home or business SERVPRO of San Mateo is ready to help. San Bruno mountains near South San Francisco have recently suffered from a fire that rapidly spread around 4-5 acres. Each fire damage situation is a little different. When various materials burn, the soot and residue they create differ greatly and require a specific cleaning procedure. If your home or business suffers from fire and smoke damage call SERVPRO of San Mateo. After you have contacted our offices we understand you might want to know what are the next steps. Making sure you are 100% safe is the most important. Avoid going into the building especially if the ceiling or walls are falling apart. If you have been hurt by the damage we highly recommend contacting the medicals as soon as possible. Since the air can be extremely smokey we recommend wearing a mask to avoid inhaling any smoke particles. The fire restoration process begins when you call us. Our SERVPRO of San Mateo representative will guide you through the crisis and may ask several questions to help us better understand the equipment and resources. Something very important when dealing with fire damage is there is always damage to the structure of the building and then there is damage to the contents, being any belongings. In a fire damage inspection, our highly trained technicians will be meeting you onsite to asses the damage. This helps frame the entire restoration plan to how many days it will take to how much equipment is needed as well as people. In this step you can expect to have a walkthrough with our technician, they will be labeling, taking pictures and doing a scetch of the affected areas. At this time paperwork will also need to be signed. Everything will be reported back in scope and recommendations to you and or your insurance company. Once all has been approved and work is ready to be scheduled. Always keep in mind not all jobs are the same, especially with fires. If immediate Board-Up is needed they will start with this. Then proceed with tear-outs and pack out. Some may require processing for belongings to be cleaned to make sure all smoke and soot has been removed properly. Some damages may have secondary damages like water damage. Whether you have the fire, water or both types of damages SERVPRO of San Mateo is always ready to help. The way we do this is by having our emergency crew ready as soon as you call.SERVPRO of San Mateo provides emergency cleanup and Restoration services 24 hours a day, 7 days a week—including all holidays. 

Top Causes of Water Damage

9/19/2019 (Permalink)

And What to do About Them

Water damage is the second-most often filed claim among home and business owners in America — and it can also be one of the most damaging incidents. That's largely because water damage itself doesn't just have the potential to ruin building materials and personal goods, thereby requiring extensive rebuilding to affected areas, but if impacted areas aren't restored correctly and to industry standards, subsequent mold growth can wreak further havoc on a property. 

The good news is that it's estimated that the majority of water damage incidents can be prevented, and at SERVPRO of San Mateo, in addition to being there to bring the damaged property back to preloss condition, we're all about empowering home and business owners with the information to prevent such disasters. On this note, we've broken down the top causes of water damage and what you can do to help prevent them.

Top Causes of Water Damage

  • Plumbing issues: Plumbing issues are among the leading causes of water damage in homes and businesses. The bad news is that such issues are often difficult to detect, as much of a home or facility's plumbing is located inside of wall cavities and only noticeable when the issue has escalated to a point of seriousness. Other plumbing issues are easier to detect, like leaking faucets or leaks underneath a sink. What's more is that any type of plumbing leak doesn't just have the potential to lead to water damage, but also to increase your water bill. The best way to prevent water damage from plumbing issues is to take note of any common signs. Look for water stains on ceilings, sagging drywall or mold spots. Periodically check under sinks for any signs of water. If the signs are there, take the necessary measures to resolve them before the situation becomes too dire.
  • Busted pipes: We tend not to experience too many freezing temperatures in California's Bay Area, but every now and then a cold spell can sneak upon us. When it does, the chances of freezing pipes becomes much greater. What's more is that if frozen pipes aren't resolved, they can expand and break, flooding home or business with water. Frozen pipes are fairly easy to prevent in cold temperatures. You can purchase insulating sleeves, drip water from faucets or move portable heaters into areas of concern to prevent freezing.
  • Natural disasters: Water damage from natural disasters is much more difficult to prevent, as Mother Nature can't easily be predicted and flash flooding from heavy rainfall isn't easy to manage. There are a few things you can do to minimize the chances of water intrusion during heavy rainfall. One, make sure your home is graded away from the foundation. You can also make sure that your gutters are clean, so water can drain properly, and that doors and windows are properly sealed. Like we said, no matter how much you prepare for inclement weather, however, water may still find its way into your basement, crawl space or lower level of your home. If it does, SERVPRO of San Mateo is there to help. 
  • Equipment failure: The final leading cause of water damage that we'll cover here is an equipment malfunction. Some of the leading malfunctions that lead to water damage include a faulty washing machine hose or a failing hot water tank. The best way to prevent these issues from happening is to make maintenance of such appliances as a part of your annual checklist. Washing machine hoses tend to loosen after about a decade of use, and hot water tanks tend to rust out at the bottom over time if sediment isn't routinely flushed. Just pay a bit more attention to these appliances to prevent issues with them.

No matter how much effort you put into preventing home water damage, know that it still may occur — from one source or the other. And when it does occur, SERVPRO of San Mateo is there ready to respond and take the necessary steps to restore your home to preloss condition. We follow all industry standards on water damage jobs, and we'll also take the necessary steps to resolve the underlying issue. Contact SERVPRO of San Mateo—trusted restorers in California's Bay Area—for more information today.

SERVPRO of San Mateo Commercial Water Damage Restoration

9/19/2019 (Permalink)

There’s never a convenient time for flooding or water damage to strike your business. SERVPRO of San Mateo has the training, experience, and equipment to handle large commercial flooding or water damage emergencies. Whether your water damage happens in an office building, store, or mall. So when a water emergency situation arises in your business, give us a call we provide emergency cleanup and restoration services.

Every water disaster is different, from the amount of water to the level of contamination of the water. Each scenario requires its own situation, for example, commercial water damage will need to have more equipment and depending on the damage a bigger crew of highly trained technicians, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage process.

Step 1 - Emergency Contact

When dealing with water damage it is crucial to start the water damage restoration process to avoid any further damage to your business. SERVPRO of San Mateo provides emergency cleanup and Restoration services 24 hours a day, 7 days a week—including all holidays. When you call our team will ask several questions regarding the damage this is to help determine how to proceed with restoration services.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?
  • Is there standing water?

Step 2 - Inspection and Water Damage Assessment

When dealing with the emergency response this step will be combined with step 3. For any type of damage, we will have our lead technician asses the damage to better determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration as well as to identify the type of water. 

Step 3 - Water Removal / Water Extraction

During emergency services, we have a crew immediately head out to the property. In this process, if there is any standing water we will start to extract the water, baseboards will be removed and depending on the amount of water there is a possibility the carpets will have to be removed.

Step 4 - Drying and Dehumidification

Once all the visible water has been removed we place equipment to make sure every part of the structure is completely dry. The amount of equipment placed very on the size of the damage, the type of equipment placed will either be air movers or dehumidifiers.

Step 5 - Cleaning and Sanitizing

Once the entire structure is completely dry we will vacuum any remaining dust using our HEPPA vacuums and making sure everything is sanitized completely to ensure the best care possible.

Insurance Claim Support

We work with all insurance companies and provide direct billing to your insurance agency. We provide real-time documentation to your carrier and use standardized pricing for an easier process. Whether you're a homeowner, business owner or manager, we can assist in dealing with your insurance company or work with you directly to get things back to normal.

Fire Damage vs. Smoke Damage: What's the Difference?

9/16/2019 (Permalink)

There's fire damage. There's smoke damage. And while smoke damage is often the result of a fire, a property doesn't necessarily need to experience fire damage in order to endure smoke damage.

Make sense? In case it doesn't or in case you just want to learn more about the main differentiators between smoke and fire damage, you've come to the right place. Here at SERVPRO of San Mateo, we specialize in restoring fire and smoke damaged properties to preloss conditions in California's Bay Area. We work closely with property owners to correctly assess each job we're on, so we can come up with the best restoration plan. And while we specialize in mold remediation and water damage restoration as well, fire and smoke damage restoration jobs are among the jobs we take the most pride in. Why? Because they're the jobs that we truly have the opportunity to impact lives the most. 

Fire Damage 101

It's estimated that there's a fire every 24 seconds in the United States. This shouldn't be a surprise when you consider the wide variety of factors that can cause a fire. There are household issues, such as faulty electrical wiring, to human error, such as cooking mistakes or failure to turn an iron off or blow a candle out. Then there are fire-causing factors that are less controllable, such as wildfires, downed electrical wires during inclement weather and even lightning strikes. 

Regardless of the cause of the fire, the steps we take to restore property remain the same. We'll respond quickly and work with local fire authorities to determine when the property has been secured and when it's safe for us to enter and properly assess things. Following our assessment, this is the process that we take at SERVPRO of San Mateo, which abides by industry standards on every job:

  • Remove damaged components: Some components are damaged beyond repair and/or restoration and may need to be discarded. Other contents can be packed out and sent for cleaning and restoration if applicable. 
  • Remove damaged building materials: We'll likely have to remove all damaged building materials that were affected or else risk the property's structural integrity. This means that any floorboards, studs, paneling, etc. that were impacted will have to go. Evaluation of the property's structure is always one of the most important parts of any evaluation.
  • Treat: If any of the property's structure that was impacted can be saved, we'll take the right steps to deodorize and decontaminate it.
  • Rebuild: Following our assessment and material removal, we'll then work to rebuild the property to preloss condition. Depending on the severity of the fire, fire restoration jobs can take anywhere from weeks to months.

Smoke Damage 101

Like we said in the introduction, you don't necessarily have to have fire damage in order to have smoke damage. Grease fire or small, easily extinguished fire might not result in any structural fire damage, yet it could leave certain rooms of a home or building engulfed in a smokey mess. Smoke damage can result in more than just smell — it can lead to discoloration of building materials and contamination too.

From there, intensive deep cleaning and deodorizing begin. Fabrics and window dressings that are removable can usually be washed and salvaged, as can most other hard goods and contents in an affected area. In-place building materials, such as flooring and drywall, are often more difficult to properly clean. Non-porous surfaces such as hardwood and tile can simply be hand cleaned. Carpets can be professionally deep cleaned in most circumstances. Even drywall can be salvaged from smoke damage about 80 percent of the time. Drywall typically only requires removal if the smoke has gotten behind it. Following deep cleaning, an odor counteractant is deployed to the affected area and the HVAC system is cleaned so that there's no recontamination of the area (or cross-contamination to other areas of the building). 

As we said, fire and smoke damage has the potential to be among the most intense jobs that we're likely to take, but they're also among the most rewarding. For more information on our smoke and fire damage restoration services, call the Bay Area restoration experts, SERVPRO of San Mateo, today.

What Materials Need to be Discarded During Mold Remediation?

9/10/2019 (Permalink)

Home mold growth can be very dangerous for a variety of reasons. For starters, mold can weaken building materials and spread over time, making what was once a seemingly small problem a large, complex and expensive one. And secondly, it's estimated that up to 30 percent of all humans have some sort of a mold-related sensitivity. These effects from being around mold range from minor to major, and may consist of things like runny noses, watering eyes to chest pain and respiratory issues.

As we said, mold can be dangerous on multiple levels, and it's why you should always rely on the professional to remediate any issues in your home or business. In California's Bay Area, SERVPRO of San Mateo is that professional for you. Whether it's minor mold growth or a major outbreak, we've got the experience, tools, and knowledge to remediate the mold in a safe and effective manner. We follow all the industry standards for mold remediation and structural repair, and the latter aspect of mold issues is important for consumers to understand. When it comes to water damage and subsequent mold growth, there's a good chance that we'll need to remove at least some building materials that have been affected. Here's a closer look.

What Moldy or Water-Damaged Materials Can be Salvaged?

Generally, anything water damaged or experiencing mold growth that is porous must be discarded of. This includes the likes of drywall, carpeting and carpet padding when it comes to building materials. For example, if the lowest level of your home flooded, SERVPRO of San Mateo would come in, pack out salvageable contents and then work to remove drywall in the room up to the point where it was affected. In these situations when you're dealing with porous materials, it's crucial to remove drywall and paneling down to the studs or else mold will surely begin to grow — that is if it hasn't begun to grow already. You can't safely dry out porous materials, and that's why we take the necessary steps to remove them. Following mold remediation or water damage cleanup, porous materials — such as drywall — will need to be replaced to restore the area to a preloss condition.

Non-porous materials are a different story and typically do not have to be removed unless there is significant rotting or other damage to them. Even in the event that they have mold growing on them, it can be fairly easily removed with a hand brush and then disinfected so that any remaining mold spores are destroyed. These materials can then be dried and drying can be sped up utilizing the likes of air blowers, dehumidifiers, and other fans.

Other Contents

Contents restoration, or the successful restoration of personal items, belongings, and materials, has drastically improved over time to the point where nearly everything can be restored if it's gotten to in time. This includes the likes of clothes, electronics, books, textiles, hard goods, photographs and more. Technology has advanced so notably that if these items are packed out and restored in a timely manner, the success rate is very good. If they're not addressed quickly enough, however, then they may have to be discarded — another reason why it's so important to call in the professionals promptly whenever there are those first signs of water damage and/or mold growth. Ultrasonic cleaners, ozone washing, special electronic cleaning stations and more can all help restore a variety of contents to preloss conditions.

Contact SERVPRO of San Mateo Today

Obviously, you hope that nothing ever happens to your home or business — but at the same time, it's best to be prepared in the event of a disaster. That's where the professionals at SERVPRO of San Mateo can come in handy. As experienced restoration and remediation professionals, we pride ourselves in being the complete solution for damaged property in California's Bay Area. And when disaster strikes, you can count on us to respond promptly, create an action plan and get to work. For more information on our mold remediation services, contact us today.

SERVPRO of San Mateo can help with water damage

9/5/2019 (Permalink)

My Home Has Experienced Water Damage, What Now?

You come home to realize that a faucet was left on and overflowed all over your kitchen or bathroom. Or a pipe busted inside of a wall cavity, causing water to soak through multiple floors. Or a heavy storm came through the California Bay Area and flooded out the lowest level of your home. 

These are all home nightmare scenarios involving water damage, and chances are it's going to happen to you at some time in your life. It's estimated that up to 14,000 people in the United States experience a water damage event each day. It's also estimated that 98 percent of all basements will experience some sort of water damage in their lifetime. Now that doesn't mean that people shouldn't go about living their lives or finishing their basements, but noting all of this, it does reinforce the importance of knowing what to do when your property becomes water damaged. And while SERVPRO of San Mateo can certainly help restore your home to preloss condition, there are other various steps you should take along the way before we arrive on the scene to mitigate further damage and danger. Here's a closer look:

My Home Has Been Water Damaged, What Do I Do?

So your home has been water damaged? Here's a look at what you can do to make sure that the restoration process goes smoother:

  • Stop the source of water: If applicable to your situation, the first thing you'll want to do stop the flow of water. In the event of a busted pipe, your best bet is to shut off the water coming into the home. In other situations, you may be able to shut off the water to faucets, toilets or washing machines. Eliminating the source will help contain the water so it is unable to spread further throughout your home. However, if your home has been flooded by rainfall, you won't be able to stop the flow of water until the weather passes.
  • Turn off the power: If you're able to safely access your home's electrical box, shut off the power to the home. This will likely prevent the water from causing damage to your home's electrical wiring. 
  • Gather any valuables: Though any porous building materials damaged by water will need to be removed and replaced, many of your home's contents can be restored. Contents restoration has come a long way, and the likes of textiles, electronics, books, pictures, and other collectibles can now be adequately restored to preloss condition. Contact SERVPRO of San Mateo today for more information on contents restoration. 
  • Assess the damage and call in the professionals: Finally, after the scene has been contained, you'll want to call in your Bay Area restoration professionals, SERVPRO of San Mateo.

As a full-service restoration firm, we pride ourselves on fast response times so that we can get to work restoring your property to preloss condition quicker. When we arrive on-site, we'll assess your property and come up with a plan to restore it so that you can get your home — and your life — back. We'll start by pumping out any standing water and then removing and discarding damaged unsalvageable building materials. We'll also pack out any contents that need to be restored. As professional restorers, we follow all IICRC (Institute of Inspection, Cleaning and Restoration Certification) standards, including the S500 Standard for Professional Water Damage Restoration. We'll set up air movers and dehumidifiers to help materials dry, and we'll take the proper steps to ensure that mold growth does not occur as a result of any water. Finally, we'll also be sure to get to the root of the problem that caused the water damage in the first place, so that you can rest assured that you won't have to experience this inconvenience again.

At SERVPRO of San Mateo, we're experts when it comes to professional water damage restoration, and you can rest assured that we'll do it right so that you can get your home back. For more information on what to do in the event of a water damage situation, contact SERVPRO of San Mateo today-Call Us 24/7 – (650) 931-6060 .

The Leading Causes of Fire Damage

8/30/2019 (Permalink)

Every 24 seconds in the United States, a fire department is called out to a property fire. And while deaths from structural fires have plummeted since the 1970s thanks to the widespread installation of smoke detectors and other early recognition technologies, fires continue to be one of the most common causes of property damage in America. According to data from the National Fire Protection Association, nearly 500,000 home fires occurred in 2017, totaling about $6.5 billion in total property damage. SERVPRO of San Mateo is there to handle any of your fire and/or smoke damage restoration needs in California's Bay Area, yet we thought it would be worthwhile to take a closer look at the leading causes of fire in the United States and in the state of California. 

The Leading Causes of Fire

While some fires are accidental and preventable, others are largely out of the control of home and business owners. While every state is susceptible to property fires of both kind, California — especially it's Bay Area — is unique in that in addition to accidental, preventable fires, the region is highly susceptible to property damage from wildfires. And there's been an increase in the number of wildfires that occur each year in the state. Before we get into some of the other causes of fire, wildfires demand a special focus.

Because of how dry California can get at certain parts of the year, wildfires may occur due to a variety of reasons. Even something as minor as a vehicle spark can lead to a brush fire, which can escalate into something much bigger. Other causes of wildfires include downed power lines from storms, out of control campfires, fireworks, even shooting on a gun range. Unfortunately, arson is also believed to be a major source of wildfires as well. 

Here's a look at some of the other leading causes of property fires:

  • Cooking equipment: Ovens, stoves, overheating pots and pans, deep fryers, and more are the leading cause of fires for homes and businesses every year. Most of the time, cooking-related fires occur when food preparation is left unattended.
  • Heating: Portable furnaces are the biggest risk when it comes to heating fires, largely because many home and business owners place them too close to flammable objects and materials. To stay as safe as possible, it’s suggested keeping any flammable objects and materials at least 3 feet away from portable furnaces.
  • Smoking: In dry climates, cigarette ash can be all that’s needed to start a brush fire. But in the home, smoking can lead to fires as well. Cigarettes that aren’t put out properly can eventually spread, possibly coming into contact with flammable materials. Smoking is always best for an outdoor environment, as smoke clings to building materials and may require smoke damage restoration and deodorization at a minimum. But even outdoors, it’s essential to properly put out cigarettes — especially in the California Bay Area.
  • Electrical issues: Are fuses blowing out or tripping more than you think they should? Do lights occasionally dim in the home when you draw power from another source? If so, it’s the sign of an electrical issue within your home, and the issue could potentially be dangerous.
  • Other causes of fire include candles, children playing with matches or lighters, and lightning.

If Your Property Has Been Fire Damaged, Contact SERVPRO of San Mateo

As a professional, full-service restoration firm, the Bay Area experts at SERVPRO of San Mateo know how much a property fire can uproot a business or a family. It's why we're dedicated to prompt response and putting a plan in action to help restore any type of property to preloss condition. We abide by all industry standards in our efforts, including the IICRC 700 Standard for Professional Fire and Smoke Damage Restoration and the S740 Standard for Professional Restoration of Fire and Smoke Damaged Personal Items. Most importantly, when responding to a fire damage situation, we'll ask home or business owners one simple question: "What's your most important thing?" Then, we'll do everything we can to recover and restore the item in an effort to make the recovery a little bit easier.

Fire damage restoration doesn't work that just any restoration contractor will take on — it takes a special kind of company and professionals that exhibit both expertise in the area and compassion to work with affected occupants. For more information on SERVPRO of San Mateo and fire damage restoration in the Bay Area, contact us today.

Got Mold? Here's Why You Need Remediation Fast

8/28/2019 (Permalink)

Have you had a leaky pipe or faucet? Have you noticed odd spots appearing on the walls and ceilings of your home? Has your property suffered any recent water damage?

If you've answered "yes" to any of these questions, then you may have a bigger problem on your hands than what may initially meet the eye. If water has entered your home or gone somewhere in your home other than a drain or a drinking glass, then you may have a mold problem on your hands. 

While mold can serve a viable purpose outside of the home, inside of the home it can do the opposite. Not only can it damage porous building materials and spread if it is left untreated, but it can also pose an indoor health hazard as well. It's why any mold issue should be resolved as soon as it's discovered, and also why any mold-causing incident — such as a home water damage situation — should be handled by restoration professionals to prevent subsequent mold growth. At SERVPRO of San Mateo, we're restoration professionals that you can count on to remediate mold and fix the underlying issue so that it stays away for good.

Remediation to Industry Standards

At SERVPRO of San Mateo, all of our restoration professionals are trained to the industry standards. As an IICRC (Institute of Inspection, Cleaning and Restoration Certification) certified firm, we handle any type of property damage according to IICRC standards. On mold remediation, we follow the IICRC's S520 Standard for Professional Mold Remediation. Abiding by this standard, we follow the proper protocol for every mold remediation job we're called out to. We use the proper tools, always make sure to wear the proper PPE and we'll set up containment barriers when necessary so that mold doesn't cross-contaminate other areas of the home while we're removing it. On every mold remediation job, it's our goal to remove affected materials, kill or remove existing mold on non-porous materials and make sure that any underlying issues that led to mold growth are also resolved.

How to Recognize Mold Growth

Often times, identifying mold growth is fairly easy. For instance, if your property has experienced recent water damage, subsequent mold growth may occur. If you see dark spots appearing on your drywall or ceiling, it's often mold growing from a leaking roof or leaking pipe. Other times, mold growth may be more difficult to identify. So how can you be sure that there's a mold problem before you call in the professionals for help? Here's a look at a few signs of mold growth that are easy to detect:

  • Chipped paint, wallpaper: Moisture issues can lead to chipped paint on drywall or peeling wallpaper.
  • Smell: Do any rooms in your home have a musty or musky smell? That's a sign of mold growth.
  • High humidity: Mold loves to grow in areas of high humidity. 
  • Health issues: As we noted in the opening and will cover in the section below, mold exposure is related to a slew of potential health issues.

Health Hazards Associated with Mold Exposure

Are members of your household experiencing runny noses, wheezing, headaches, watering eyes, sore throats and/or respiratory issues? Is there no obvious reason for why they're experiencing these issues? If so, there's a good chance that they could be experiencing these health issues from mold exposure. Aside from the obvious property damage that mold can cause, the health issues that it can lead to is perhaps the biggest reason why you don't want to ignore any signs of mold growth in your home. Putting off remediation or attempting to do it yourself is only likely to make matters worse in the long run.

 For more information on our professional mold remediation services, contact SERVPRO of San Mateo. As a full-service restoration company, we pride ourselves on qualified, certified and courteous restoration professionals that can help restore your home to preloss condition. We're always working according to the industry standards, and all of our technicians receive regular continuing education so we can continue to provide a high level of service for our customers. Contact us today for more information on our disaster restoration services. 

24 Hour Emergency Water Damage Service

7/31/2019 (Permalink)

SERVPRO of San Mateo is available for water damage emergencies 24 hours a day, 7 days a week—including all holidays. When you are dealing with water damages, a professional can best assess the extent of water damage in your property. Immediate action is crucial in order to prevent any further damages to your home or business.

Even a delay of a few hours can greatly increase the result of water damage. That's why SERVPRO of San Mateo is faster to any size disaster to restore your property "Like it never even happened."  

We Answer the Phone Ready to Help
Call Today - (650) 931-6060

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of San Mateo has specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of San Mateo

SERVPRO of San Mateo has been here helping the community of San Mateo and neighboring cities since 2016. We know and understand the stress that comes with a fire or water damage as well as the disruption it causes your life's and home.

Dealing with water damage can be extremely overwhelming and confusing. That is why we work with you to make the process quick and smooth. Our main goal is to help minimize the interruption to your life and quickly make it "Like it never even happened." 

Fast 24-Hour Service

SERVPRO of San Mateo provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

We specialize in water damage, fire damage, smoke damage, mold damage, mildew damage, storm damage, cleanups, and commercial services.

Need Emergency Service? Call Us 24/7 – (650) 931-6060

SERVPRO of San Mateo

6/28/2019 (Permalink)

As a trusted leader in the restoration industry and locally operated allows us to give you an immediate response whether it be day or night. You can depend on SERVPRO of San Mateo to get the job done. Whether you need emergency flood restoration or just need your upholstery cleaned or when your business operations are interrupted by fire or water damage, you need professional help to get your property back to business. 

Residential Services

Here at SERVPRO of San Mateo, we understand the stress and the pain these damages bring especially to ones home. As a locally trusted leader in the cleanup & restoration industry, no damage is too large or too small for SERVPRO of San Mateo. You can rely on us to get the job done while we protect your most valuable asset's and help to make your house feel like home again. Damages from water, smoke, to fire, we have the latest technologies to restore your content back to its original state. You can rest assured our professionals have the training, experience, and equipment to restore your property "Like it never even happened." 

Commercial Services

SERVPRO of San Mateo is ready to respond immediately and work quickly to clean or restore your business. We understand that your property’s appearance is important and that every hour spent restoring is an hour of lost productivity. When you need a restoration or cleaning professional, SERVPRO of San Mateo has the training and expertise to help make it “Like it never even happened.” When it comes to commercial and residential restoration services, SERVPRO is a leader in the industry. Available 24 hours a day and seven days a week, SERVPRO of San Mateo responds quickly to your San Mateo business’s fire, water, and mold damage emergencies.

Insurance Claim Support

SERVPRO of San Mateo is locally owned and operated—so we’re a part of this community too. We also work with all types of insurance companies and provide direct billing to your insurance agency. We provide real-time documentation to your carrier and use standardized pricing for an easier process. Whether you're a homeowner, business owner or manager, we can assist in dealing with your insurance company or work with you directly to get things back to normal.

Fast 24-Hour Service

Flooding, fire, board ups, and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of San Mateo provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. SERVPRO is a leader in the restoration industry and its professionals are faster to any size disaster which is why you can expect an immediate response day or night. No damage is ever too large or too small for SERVPRO of San Mateo. We help with water damage, fire damage, mold damage and storm damage in both residential and commercial settings.

Have Questions? Call Us Today – (650) 931-6060 or you can email us at office@SERVPROsanmateo.com