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Roof Leak at The Vine Yard

2/26/2019 (Permalink)

Commercial Roof Leak at The Vine Yard Wall was removed 2' high to pull wet insulation, we dried the rest of the wall with our drying equipment.

Commercial Storm Damage Restoration

Natural disasters can occur at any time. Storms don’t discriminate between young and old businesses. In fact, they are unpredictable forces that come accompanied by heavy wind, flood, mud, and water damage. Although, you can’t predict or control their level of intrusion to your property, you can count with SERVPRO of San Mateo services, experience, professionalism and empathy. As we understand your needs, we equipped our team of knowledge and experience, so we can provide you a service of quality that includes:

  • 24 Hour Emergency Services
  • Faster to Any Size Disaster
  • A Trusted Leader in the Storm and Water Restoration Industry with over 1,700 Franchises
  • Highly Trained Storm and water damage Restoration Specialists

Is your business affected by storm, flood, mud, and water damage? SERVPRO of San Mateo can help you at (650) 931-6060.

Don’t let the stressful challenges of Commercial Restoration to overwhelm you.

     Your quick response to natural inclemencies is a fundamental key to prevent a greater lost. In addition, our team is highly trained and certified on handling large commercial storm and water damage emergencies from the beginning to the end.

Locally Owned Franchise    

   SERVPRO of San Mateo is a locally owned franchise, which counts with the support of Certified Project Managers, Highly Trained and Experienced Technicians as well as an extensive inventory of Restoration Equipment that fit all your project demands. Additionally, we are proud to be part of a national network of over 1,700 Franchises with special Disaster Recovery Teams.

Roof leak caused this business to have a water damage which impacted the wall of the building, exterior wall was cut 2' high to remove wet insulation and to clean standing water on metal framing. 

SERVPRO of San Mateo is always here to help! 

Odor Removal Process During Restoration & Cleaning

1/10/2019 (Permalink)

SERVPRO of San Mateo begins deodorizing the residence or facility immediately using the following procedures:

  • Installation of a solid odor absorption gel into the return air of the HVAC (Heating, Ventilation & Air Conditioning) system
  • Applying a wet fog to open spaces, attics, and/or crawl spaces
  • Dry fogging the interior areas of a residence 
  • Temporary installation of an ozone generator to remove biological or difficult carbon odors
  • Use of chemicals and detergents with deodorant additives

Restoration & Cleaning in Various Situations

Air/Heat Conveyance Systems

Our HVAC technician first checks for soot or particulate migration by inspecting the unit and return air filter as well as the end of the duct line. If the system requires restoration and cleaning, our team removes the air registers as needed and detail-cleans them with a degreaser. While registers are down, we vacuum inside the duct lines as far as possible to remove any particulate matter. We reinstall registers and cover them with a filter media to prevent re-depositing of particulate on restored items. After it has been cleaned, we apply a unique sealer throughout the duct system using an atomizer to ensure it covers all interior surfaces.

Wall & Ceiling Restoration & Cleaning

Depending on the severity of the damage, we clean interior walls and ceilings and prepare them for painting or wallpapering by:

  • Carefully removing wall hangings
  • Cleaning all exposed surfaces with degreaser, polish or oil – whichever is appropriate for the structural material
  • Vacuuming and drying clean flocked or papered walls
  • Wet cleaning and degreasing vinyl paper walls
  • Vacuuming heavily textured ceilings

Carpet, Tile, & Hardwood Flooring Restoration & Cleaning

SERVPRO of San Mateo makes every effort to restore flooring materials to a preloss condition. Unless hardwood floors suffer discoloration to the protective coating, we clean them thoroughly instead of stripping and refinishing. Our process includes:

  • Vacuum, steam clean and deodorize carpeted areas
  • Degrease and deodorize all tile including sheet vinyl, floor tile, and ceramic
  • Clean hardwoods according to type of wood and finish

Windows, Fixtures, & Appliances Restoration & Cleaning

Typically, we can clean all fixtures and appliances thoroughly without removing them. The process involves:

  • Cleaning interior sides of windows
  • Degreasing and deodorizing lights, ceiling fans, bathroom fixtures and shades
  • Cleaning exterior of kitchen appliances

Furniture Restoration & Cleaning

Although cleaning may not restore all furniture to a “new” condition, particularly when pieces are older or worn beforehand, we work hard to repair and refurbish as much as possible. This includes:

  • Vacuum and clean upholstered items such as sofas, chairs, cushions, and drapery – depending on the type of fabric
  • Clean leather and vinyl furniture with a mild degreaser and leather treatment.
  • Hand clean, degrease and deodorize hard surface furnishings such as tables, nightstands, dressers and bookcases

If furniture is permanently discolored because of the loss, we provide documentation to the insurance adjuster.  

Decorative Furnishings Restoration & Cleaning

Our highly trained technicians carefully inspect interiors of cabinetry, hutches, armories, and any furniture with drawers to determine if soot or particles have migrated to those areas. If so, we remove and carefully hand wash all items. We return all property to their proper shelf or drawer unless we are requested to rearrange the items from a previous layout.

You know SERVPRO as a leader in Fire and Water Cleanup and Restoration, but our professional residential cleaning services can also make a dirty carpet "Like it never even happened."

Need Cleaning Services?
Call Us Today – (650) 931-6060

Fire Loss

1/9/2019 (Permalink)

Fire and smoke damage can have a severe impact on your home or business. Fire wreaks havoc on your respective facility and leaves countless necessary repairs in its wake. SERVPRO of San Mateo is committed to immediate emergency response to fire damaged homes and businesses.

Our team is certified and trained in fire and smoke restoration and can capably handle any amount of damage you’ve experienced. Be sure to call us first to handle the job. We will communicate directly with your insurance company to enable the project to reach completion as smoothly as possible.


The first thing we do when on site is to identify all affected materials and the source of any odors. The only way to properly clean smoke and fire damage is to be extremely thorough. Ash residue is easily disturbed and can spread through the building with ease, causing nearly everything to need restoration. We will identify what can and cannot be salvaged and will remove any built-up ash residue that is coating surfaces. Over time, ash builds up in layers, and may eventually form into a lacquer-like consistency. Once this is done, we will locate the source of the odor, and treat it with specialized detergents that are formulated for neutralizing this kind of odor. 

Fire Damage Services


SERVPRO of San Mateo Mold services

1/9/2019 (Permalink)

Professional and thorough mold remediation

Mold and mildew can damage on your environment. It can grow on hidden surfaces such as the back of drywall, wallpaper or paneling, the tops of ceiling tiles, and the underside of carpets and carpet padding.

Our team knows that mold outbreaks can be difficult to contain and can cause serious health implications. Our IICRC backed technicians work tirelessly to identify and eliminate mold threats to your property and family.

We respond quickly to your mold removal needs

When mold, bacteria or odor affect your indoor air quality, you must take action to protect the health of those in the environment and protect the value of your property. SERVPRO of San Mateo is where one call does it all for mold remediation as well as the repair work needed. We handle 100% of the identification, testing, removal, and remediation process, so you’ll never have to call another mold removal company again. We’re even equipped to handle raw sewage cleanup, Fire loss damage, water losses, for you home and commercial business.

Mold grows and spreads quickly

Mold spores develop in dark, damp environments. It can grow in many places, behind a shower wall, in a dark hallway closet, on a bathroom ceiling, in an enclosed laundry room, or under a kitchen sink anywhere the environment is dark and damp. When these spores are agitated, they become airborne. They can be inhaled, absorbed through the skin, or ingested with food.

It’s important to not only stop the visible mold, but to test and treat all possible sources of your mold infestation to prevent another outbreak. A mold removal contractor has specialized safety, testing, and remediation equipment that make this painstaking process possible.

Mold Remediation Services We Offer

When water damage is handled properly with a controlled drying process, the entire restoration project is both faster and more cost effective. Thoroughly drying the structure reduces structural damage and damage from mold and mildew, as well as additional damage caused by high humidity levels.

Our Water damage Services

1/8/2019 (Permalink)

Our highly trained and experienced water damage cleanup team and water damage restoration experts arrive at your San Mateo home or office with a bag of tricks designed to fit the bill and cover every need. Truthfully, very little of what we use will fit in a bag, but our stable of equipment, if you prefer, includes hygrometers, infrared camera, moisture detectors, and more. Then, we use submersible pumps, commercial air movers, and other equipment to remove the water and reduce the humidity so your home or office can be normal again.

We live and work in this community too; we might even be neighbors. As a locally owned and operated business, SERVPRO of San Mateo is close by and ready to respond to your flood or water damage emergency. We are proud to be an active member of the San Mateo community and want to do our part to make our community the best it can be.

Your Local San Mateo Water Damage Experts

You’ll be surprised how many items like furniture, carpets, and drapes we can save, so you won’t have to replace them after all. But if replacement is necessary, we can handle the work and the arrangements for you.

If you experience water damage in your home or business, the first thing you should do is to call SERVPRO of San Mateo. Our emergency response teams are ready 24/7 and able to respond at a moment’s notice.

Experienced, certified technicians will perform an assessment to determine what further actions must be taken to correct any water damage.  Once this step has been completed, they will evaluate if there are any safety hazards involved and all contents are safely secured before restoration begins.

Our Water Damage Restoration Process

Every water disaster is different, from the amount of water to the level of contamination of the water. Each scenario requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Our SERVPRO of San Mateo Services

1/4/2019 (Permalink)

As a local Restoration Company in San Mateo, California, SERVPRO of San Mateo has provided superior water damage restoration services for the San Mateo area since 1967. Whether you are searching for a San Mateo restoration company to provide emergency water removal, sewage cleanup, fire damage restoration, smoke damage restoration, natural disaster cleanup, carpet restoration, mold removal, mold detection, trauma scene cleanup, or water damage restoration, SERVPRO of San Mateo is a name the city of San Mateo residents trust for quality restoral of property when disaster strikes.

SERVPRO of San Mateo Gets You Back to Normal ASAP

Is your home or business in San Mateo County damaged? Call SERVPRO of San Mateo for professional, quality work. We take pride in our reputation for serving San Mateo customers when you need us most.

Damage remediation can be expensive and time-consuming. SERVPRO of San Mateo gets on site quickly to assess your damage, contain the problem area, and ensure that the area is safe.

Then, we get to work on removing all damage debris and unsalvageable property. We thoroughly clean and sanitize all affected surfaces. Then, we begin the restoration process using only the highest quality materials and equipment available.

SERVPRO of San Mateo Water Damage Restoration

Accidents and Mother Nature happen. No matter the cause of your water problem, SERVPRO of San Mateo will remove any standing water and dry out your home or business quickly before mildew and mold have a chance to grow. Regardless of broken pipe or flood, call SERVPRO of San Mateo at (650) 931-6060 for quick resolution to water damage in San Mateo, California.

SERVPRO of San Mateo Sewage Cleanup

Sewage isn't just messy. It's toxic. Don't take any chances with your health. SERVPRO of San Mate has the knowledge and the expertise to handle your sewage emergency.

SERVPRO of San Mateo Fire & Smoke Damage Restoration

Fire damage can compromise the structural integrity of your building and put you and your family or co-workers at risk. SERVPRO of San Mateo gets to you quickly because we service the San Mateo area.

SERVPRO of San Mateo Mold Remediation

Mold can produce allergens and irritants and has the potential to cause other health effects. Mold can spread quickly through your San Mateo home or business in as little as 48 hours. If you suspect that your home or business has a mold problem, we can inspect and assess your property. If mold is found, we have the training, equipment, and expertise to remediate your mold infestation.

24-Hour Emergency Service

In many cleaning and restoration situations, immediate action is needed. With over 1,700 U.S. and Canadian Franchise locations, SERVPRO is strategically positioned to be faster to any size emergency. An immediate response helps to minimize the damage and the cleaning and restoration costs.

Water is particularly invasive, quickly spreading throughout your property and being absorbed into floors, walls, furniture, etc. SERVPRO of San Mateo arrives quickly and starts the water extraction process almost immediately.

SERVPRO of San Mateo 24/7 Emergency

12/28/2018 (Permalink)


There When You Need Us.

When disaster strikes, the clock starts ticking. You can count on SERVPRO of San Mateo for a rapid and proven response, and workable solutions to any situation, no matter how difficult.

We offer emergency response solutions to safely secure your business and home, and to help prevent any further damage:

  • Safety Inspection and Evaluation
  • Site Containment
  • Board-Up
  • Water Extraction
  • Structural Drying and Dehumidification
  • Corrosion Control
  • Selective Demolition

24-Hour Emergency Hotline

SERVPRO of San Mateo operates a 24-hour hotline, 365 days a year. In many cleaning and restoration situations, immediate action is needed. With over 1,700 U.S. and Canadian Franchise locations, SERVPRO is strategically positioned to be faster to any size emergency. An immediate response helps to minimize the damage and the cleaning and restoration costs.

Water is particularly invasive, quickly spreading throughout your property and being absorbed into floors, walls, furniture, etc. SERVPRO of San Mateo arrives quickly and starts the water extraction process almost immediately.

To report an emergency loss, call our 24-hour emergency hotline at 650.931.6060 or submit your loss information online at GET HELP NOW.

Area-Wide Disasters (Catastrophes)

Disasters or catastrophes that strike a large area or region can make it difficult to respond in a rapid manner for any number of reasons. Often, SERVPRO of San Mateo is one of the first restoration companies allowed into the area. In these cases, we will respond as quickly as allowed or as soon as it is safe to do so.

Commercial Water loss Restoration

12/28/2018 (Permalink)

When disaster strikes, delay in response time can cost thousands of dollars in loss of inventory, property and additional living expenses. Without quick and skilled restoration services, water damaged items become non-salvageable, costing you thousands of dollars in replacement costs. SERVPRO of San Mateo will accomplish your cost savings by using proper drying techniques that restore soaked structural materials to their original condition. We have years of experience dealing with water damage restoration and related repairs. SERVPRO of San Mateo also works to prevent future moisture problems and protect the unaffected areas from humidity damage. These techniques will save inventories such as: wall coverings, carpeting, furniture, documents, electronics, mold damage remediation, mildew, bacteria and other harmful pathogens.

Water Damage Clean Up Process:

  • Emergency Response – 24/7/365
  • Thorough inspection using state of the art moisture detection equipment
  • Contents protection and moving
  • Extraction/removal of water
  • Assess the flooring materials and determine best restoration method
  • Ventilate wall cavities to expedite the drying process
  • Removal of drywall (only when necessary)
  • Clean and sanitize affected area (depending on source of water)
  • Determine the most effective drying equipment to use
  • Set up drying equipment
  • Monitor drying equipment daily to quickly dry the space
  • Remove drying equipment after verifying that the affected areas have reached a normal moisture content

Locally Owned Company with National Resources

SERVPRO of San Mateo can respond immediately to your commercial water damage emergency regardless of the size or scope of the damage. We are part of a national network of over 1,600 Franchises with special Disaster Recovery Teams placed strategically throughout the country to respond to large scale events and disasters.

SERVPRO of San Mateo proudly serves San Mateo and surrounding areas.

Commercial Services

12/28/2018 (Permalink)

Fire and Water Damage Recovery

We offer comprehensive services designed to manage the entire loss process.

  • Initial emergency response
  • Equipment/machinery removal
  • Water extraction
  • Smoke residue clean-up
  • Removal/relocation of records
  • Restoration of contents and structures.

Mold Remediation

We follow local, state, federal, OSHA and EPA guidelines for mold remediation projects.

  • Initial inspection
  • Develop scope of work
  • Area containment
  • Remediation and removal of contaminated building materials
  • Detailed cleaning and decontamination of structures and contents
  • HVAC cleaning and decontamination
  • Moisture control

Have Questions? Call Today – (650) 931-6060

Commercial Building Restoration Services

When it comes to commercial and residential restoration services, SERVPRO is a leader in the industry. Available 24 hours a day and seven days a week, SERVPRO of San Mateo responds quickly to your San Mateo business’s fire, water, and mold damage emergencies. No commercial project is too big, because we have access to the resources of a nationwide network of 1,700 Franchises. Learn more about our commercial restoration services:


12/28/2018 (Permalink)

SERVPRO of San Mateo Catastrophe Response Capabilities

 When catastrophe strikes – whether in the form of a sudden force of nature or devastating manmade event – SERVPRO of San Mateo enacts a rapid response to deploy a team of catastrophe response experts best suited to assess the damage and get to work.

With trailers of equipment placed strategically throughout the country, our Catastrophe Response Team (CAT Team) is poised to respond swiftly – ready to launch a coordinated effort to restore business as usual. We will work with you to assess damage and outline project scope, including necessary emergency services. At SERVPRO of San Mateo we always respect environmental and hazardous abatement protocols, provide thorough documentation, and work hard to minimize disruptions and protect occupant safety.

The experienced, versatile professionals at SERVPRO are well-versed in catastrophe response services, including:

  • Environmental Remediation – removal and disposal of hazardous waste
  • Demolition – assessment of damaged areas to determine what can be restored or returned to operation, then removal of charred/wet debris and structural materials
  • Odor Removal – deployment of new technologies and chemicals to control odors on both a short and long-term basis, minimizing further physical and physiological damage
  • Heating Ventilation and Air Conditioning (HVAC) Systems – cleaning, deodorization, and encapsulation of HVAC systems to reduce or eliminate the need for replacement after smoke and soot damage
  • Electronic Data Processing Equipment – halting of initial corrosion, then chemical and physical reconditioning
  • General Cleaning of Contents and Furnishings – thorough cleaning of floors, walls, ceilings, fixtures, windows, furniture, draperies, upholstery, small contents, wall hangings, books, etc.
  • Encapsulation of Structural Surfaces – application of pigmented sealer to surfaces that cannot be cleaned or restored back to original condition, to eliminate future odor problems
  • Removal and disposal of hazardous waste, and other dangerous materials.