Step 3: Water Removal / Water Extraction

Once the initial inspection and damage assessment is completed by our highly trained technician, the water extraction process begins. Pumps and vacuums are used to remove water from your home. The type of equipment needed depends on the extent of water damage. SERVPRO of San Mateo uses extraction equipment to quickly remove hundreds or thousands of gallons of water from your property. Using the extractors to quickly extract water especially when it is a large amount will help dry your property much faster. This step removes the majority of the water caused by the damage. Water removal begins as soon as possible to prevent mold and bacteria growth. This is why it is critical to treat all water damages as an emergency

All wet materials on the floor i.e. throw rugs, pillows, clothing, toys, are removed from the affected area. Once water is extracted, if needed, technicians will begin to remove any wet surfaces on walls, ceilings, or floors to help expedite the drying. Baseboards are sometimes removed and any unsalvageable drywall and unsalvageable wet insulation are removed. Cabinet drawers and doors are opened and toe kicks may be removed to accelerate drying. Every wet surface will need to be treated.

Move-Out / Pack-Out

If your home requires extensive restoration or cleaning, SERVPRO of San Mateo can conduct an organized, efficient move-out to protect your belongings from further damage.

  • Move-Out Service

Emergency Water Removal

Our highly trained technicians will begin the water removal process almost immediately. Depending on the amount of water, we may use powerful submersible pumps in addition to industrial strength, wet/dry vacuums. Removing most of the water helps reduce drying time and helps prevent secondary water damage and mold and bacterial growth.

  • Remove Excess Water
  • Use Submersible Pumps and Industrial Wet/Dry Vacuums

Inspect the Carpet Pad and Carpet

We inspect the carpet and pad and determine if they should be removed to protect the subfloor.

  • Inspect Carpet Pad and Remove If Needed
  • Inspect Carpet and Remove If Needed

Water Removal Equipment

  • Moisture detectors, hygrometers, and other meters measure the extent of moisture saturation.
  • Infrared cameras may be used to find “hidden” water behind walls and ceilings.
  • Submersible and gas-powered pumps are used for continuous pumping of high-level water.
  • Truck-mounted and portable extraction units perform efficient water removal.

Back to Step 2: Inspection and Damage Assessment

Forward to Step 4: Drying and Dehumidification